
Last Updated: May 15, 2025
These Terms and Conditions (the "Terms") constitute a binding agreement between you and Dog Welfare LTD, a limited liability company organized under the laws of the United Kingdom (the "Company", "we", "us", or "our"), and govern your access to and use of our website located at shoppingpaw.com (the "Website"), the services provided through the Website, and your purchase of related products (the "Products").
PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE OR PURCHASING OUR PRODUCTS. BY ACCESSING OR USING OUR WEBSITE, PLACING AN ORDER, OR PURCHASING ANY PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE OUR WEBSITE OR PURCHASE OUR PRODUCTS.
SECTION 3 OF THESE TERMS CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. PLEASE READ THEM CAREFULLY, AS THEY AFFECT YOUR LEGAL RIGHTS.
We reserve the right, at our sole discretion, to modify, add, or remove portions of these Terms at any time. All changes will be effective immediately upon posting on our Website. The date these Terms were last updated is noted above. We will make reasonable efforts to notify you of any material changes to these Terms via email or through a notice on our Website.
Your continued use of our Website or Products following the posting of changes to these Terms will constitute your acceptance of those changes. If you do not agree to the modified Terms, you must discontinue use of our Website and Products.
You and VITATECH LABS LLC agree that this arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act ("FAA"), and not by any state law concerning arbitration. Any dispute between us, including disputes by either of us against any agent, employee, subsidiary, affiliate, predecessor in interest, successor, or assign of the other, will be resolved exclusively and finally by binding arbitration.
BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT, INCLUDING YOUR RIGHT TO A JURY TRIAL.
The arbitration will be administered by the American Arbitration Association ("AAA") and conducted under AAA's Consumer Arbitration Rules. You may obtain copies of the AAA Rules by visiting www.adr.org or calling AAA at (800) 778-7879.
THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIM TO BE ARBITRATED ON A CLASS ACTION BASIS OR IN A PURPORTED REPRESENTATIVE CAPACITY. NO CLAIM SUBMITTED TO ARBITRATION WILL BE HEARD BY A JURY OR MAY BE BROUGHT AS A PRIVATE ATTORNEY GENERAL ACTION. YOU DO NOT HAVE THE RIGHT TO ACT AS A CLASS REPRESENTATIVE OR PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS.
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to principles of conflicts of law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
The information provided on our Website and related to our Products is for informational purposes only and is not intended as medical advice, diagnosis, or treatment. Most of the Products are dietary supplements or devices and have not been evaluated by the Food and Drug Administration (FDA). Our Products are not intended to diagnose, treat, cure, or prevent any disease.
You should always consult with a qualified healthcare professional before starting any new supplement regimen, especially if there is any medical conditions, take medications, are pregnant or breastfeeding, or have sleep disorders. Do not use our Products as a substitute for professional medical advice or treatment.
Results from using our Products may vary from person to person. Testimonials and success stories on our Website represent individual experiences and are not typical results. Your results may differ based on various factors including your health condition, age, lifestyle, and adherence to usage instructions.
Our Website and Products are intended for adults aged 18 years and older. By using our Website or purchasing our Products, you represent and warrant that you are at least 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age.
All content on our Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Dog Welfare LTD or its content suppliers and is protected by United Kingdom and international copyright laws.
Products are trademarks of Dog Welfare LTD. All other trademarks, service marks, and trade names are the property of their respective owners.
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from our Website without our prior written consent.
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in Product or pricing information, or suspected fraudulent activity.
All prices are stated in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling charges, which will be calculated and displayed at checkout.
We accept major credit cards and other payment methods as displayed on our Website. Payment is due at the time of order placement. By providing payment information, you represent and warrant that you have the legal right to use the payment method.
We ship to addresses within the United States. Shipping times and costs vary based on the shipping method selected and destination. We are not responsible for delays caused by customs, weather, or other factors beyond our control.
Title to and risk of loss for Products pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the carrier.
We offer a 90-day money-back guarantee on shoppingpaw.com. If you are not satisfied with your purchase, you may return the Products within 90 days of delivery for a full refund of the purchase price (excluding shipping and handling charges).
To initiate a return, contact our customer service team at support@shoppingpaw.com
Refunds will be processed within 7-10 business days after we receive your returned Products. Refunds will be issued to the original payment method used for the purchase.
OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL DOG WELFARE LTD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS.
Our total liability to you for any and all damages, losses, and causes of action shall not exceed the amount you paid for the Products that gave rise to the claim.
Our Products are exclusively available through our official website at shoppingpaw.com or thepawsome.com. We do not authorize the sale of our Products through third-party retailers, marketplaces, or distributors. Any Products purchased from unauthorized sources may be counterfeit, expired, or compromised, and are not covered by our guarantee or warranty.
If you encounter our Products being sold elsewhere, please report this to us immediately at support@shoppingpaw.com. We are not responsible for the quality, safety, or authenticity of Products purchased from unauthorized sources.
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information when you use our Website or purchase our Products. By using our Website or purchasing our Products, you agree to the collection and use of your information as described in our Privacy Policy.
You agree not to use our Website or Products for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Website or interfere with any other party's use of our Website. You may not attempt to gain unauthorized access to any portion of our Website or any other systems or networks connected to our Website.
We reserve the right to terminate or suspend your access to our Website at any time, with or without cause or notice, if we believe you have violated these Terms. Upon termination, your right to use our Website will immediately cease.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original provision.
These Terms, together with our Privacy Policy and any other legal notices published on our Website, constitute the entire agreement between you and Dog Welfare LTD regarding your use of our Website and Products.
If you have any questions about these Terms or our Products, please contact us:
Email: support@shoppingpaw.com
Website: shoppingpaw.com
Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM EST